Privacy Policy

This Privacy Policy (“Policy”) explains how Zen Pulse Health (“Zen Pulse Health,” “we,” “us,” “our”) collects, uses, and discloses information from and about you when you visit our website, zenpulsehealth.com (the “Service”). Your privacy is important to us, and we are committed to protecting it.
This Policy applies only to our Service and does not apply to any third-party websites, applications, or services that may be linked from our Service, which we do not own or control.

By using or accessing the Service, you acknowledge the applicability of this Policy. Please read this Policy carefully. If you have any questions, you can contact us.

Information We Collect

We aim to collect minimal personal information necessary to provide and improve our Service. The types of information we may collect include:

Log Data and Device Information: Like most websites, when you access our Service, our servers automatically record information (“Log Data”). This Log Data may include your Internet Protocol (IP) address, browser type and settings, the date and time of your request, how you interacted with the Service, device information (e.g., device type, operating system), and cookie data (see “Cookies and Similar Technologies” below).

Usage Information: We may collect information about how you use our Service, such as the pages you visit, the links you click, and the duration of your visit. This is typically collected through analytics services.

Information You May Voluntarily Provide: Communications: If you contact us directly (e.g., via email), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Important Note on Health Information: While Zen Pulse Health provides health-related information, we do not request or require you to submit personal health information to use our Service. If you voluntarily disclose personal health information in your communications with us, we will treat it with sensitivity, but please be aware that email is not a secure method of communication for sensitive health details. Our Service is not intended for the diagnosis, treatment, or management of health conditions.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Service: To operate our website, ensure its security, and provide you with the informational content.
  • To Improve and Analyze Our Service: To understand how users interact with our Service, to improve its functionality, content, and user experience, and for general research and analysis.
  • To Communicate with You: To respond to your inquiries, comments, or questions if you contact us.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To Protect Rights and Prevent Fraud: To protect the rights, property, or safety of Zen Pulse Health, our users, or others, and to detect, prevent, or otherwise address fraud, security, or technical issues.

Cookies and Similar Technologies

We and our third-party service providers (like analytics providers) may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and store information about your use of our Service.
What are Cookies? Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit certain web pages. They help us understand how our Service is being used, let you navigate between pages efficiently, remember your preferences, and generally improve your browsing experience.

Analytics: We may use third-party analytics services, such as Google Analytics, to help us understand and analyze how users use the Service. These services may use cookies to collect information such as how often users visit the Service, what pages they visit, and what other sites they used prior to coming to the Service.

You can learn more about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Your Choices: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

Advertising: We do not currently use your information for targeted advertising purposes on our Service, nor do we sell your personal information to third parties for their advertising. If our practices change, we will update this Policy.

Do Not Track (DNT): Some web browsers offer a “Do Not Track” (“DNT”) signal. We do not currently respond to DNT signals.

How We Disclose Your Information

We do not sell your personal information. We may disclose the information we collect in the following limited circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, and technical support. These service providers are obligated to protect your information and use it only for the services they are providing to us.
  • Legal Requirements and Safety: We may disclose your information if we believe in good faith that it is necessary to:
  1. Comply with a legal obligation, law, regulation, or valid legal process.
  2. Protect and defend the rights, property, or safety of Zen Pulse Health, our users, or the public.
  3. Detect, prevent, or address fraud, security, or technical issues.
  • Business Transfers: In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Zen Pulse Health’s assets, or similar transaction or proceeding, your information may be part of the transferred assets. We will notify you via a prominent notice on our Service of any change in ownership or uses of your personal information.
  • With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of inaccurate personal information.
  • Deletion: The right to request deletion of your personal information, subject to certain exceptions.
  • Opt-Out of Sale: While Zen Pulse Health does not sell personal information, some laws require us to state that you have the right to opt-out of the sale of your personal information.
  • Objection/Restriction: The right to object to or request restriction of certain processing. To exercise any rights you may have, please contact us. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

Children’s Privacy

Our Service is not directed to individuals under the age of 18 (or a higher age of majority in your jurisdiction). We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that we might have any information from or about a child under 18, please contact us.

Third-Party Links

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.